ClassConnect

Terms of Use

Last updated: November 6, 2026

These terms describe basic rules for using ClassConnect, a parent-teacher classroom communication app. By creating or using an account, you agree to follow these terms and applicable laws.

Eligibility and accounts

ClassConnect accounts are for parents and teachers. Students are represented by class records and should not create accounts through this app. Provide accurate account information, protect your credentials, and use only accounts you are authorized to access.

Authority to enter student information

Teachers and other users may enter student or classroom information only when authorized by the relevant school, parent/guardian, and applicable law. Enter only information necessary for the classroom communication features. Do not use the app for emergencies or as a replacement for official school communication.

Acceptable use and classroom content

Use chat, announcements, and grade features only for legitimate parent-teacher communication. Do not post unlawful, threatening, harassing, discriminatory, sexually exploitative, misleading, or irrelevant material; impersonate another person; expose information you are not authorized to share; or try to access another account or class.

You are responsible for content you submit and must have the rights and authority needed to share it. Do not post passwords, financial details, or sensitive student information that is not needed for the service.

Reporting concerns and enforcement

Use Report message on an incoming chat message to create a safety report for review in the designated support account's in-app review queue. The app does not currently send a notification when one is submitted; for urgent concerns, contact support directly. Use the conversation safety menu to block the other participant; a blocked conversation cannot send or show messages until the person who blocked it unblocks the participant.

For urgent safety, privacy, or misuse concerns, contact naulnivgian13@gmail.com. Include enough context to identify the issue, but avoid emailing unnecessary student information. The app owner may investigate reports, restrict access, or remove content when necessary to protect users, comply with law, or enforce these terms.

Service availability

The service depends on internet connectivity and third-party services such as Firebase and Google sign-in. Features may change or be temporarily unavailable. Do not rely on ClassConnect as the only copy of important school records or as an emergency service.

In-app chat alerts appear in Profile & privacy while the app is open and connected. They do not produce operating-system notifications and may not be shown until you next open the app.

Optional local app PIN

The app PIN is an optional six-digit convenience lock stored on your device. New PIN setup creates a recovery code, which is required to reset a forgotten PIN from the lock screen. Existing PIN users must change their PIN once to create a recovery code. Keep that code private and somewhere separate from the device. It is not backed up to ClassConnect servers and cannot be recovered by email. If both the PIN and recovery code are lost, reinstalling or clearing app storage can remove the local lock, but may also remove device-only data; you will still need your ClassConnect sign-in credentials.

Privacy and account deletion

Use of the app is also governed by the Privacy Policy. Signed-in users can submit an account deletion request in the app, or use the public account deletion page. An in-app request is stored for human review and does not itself delete the account; shared class data may need review or transfer before deletion is completed. Contact support to ensure receipt and follow-up.

Contact

Questions about these terms: naulnivgian13@gmail.com.